Shipping

  • How do I track my order?

    You can track your order by logging into your account here, alternatively you can use the link in the shipping confirmation email sent when shipped from us.

  • How long will it take to receive my order?

    We process orders between Monday to Friday. Depending on the shipping method you selected on the checkout it will have displayed an estimated delivery date, for example free shipping is within 5 working days. Please note we do not dispatch on weekends. If you would like to upgrade your shipping m...

  • I wasn't available for my delivery and now it's been sent back what do I do?

    If you weren't in at the time of delivery, in most cases the courier will deliver it to a pickup shop. You have a limited amount of time to collect the item before it is sent back to us. All details are in the provided shipping email via the tracking link. In the event the item comes back to us. ...

  • What are my shipping options?

    Our main courier is DPD, although we also utilise UPS, DHL and Royal Mail. For our custom PCs we can offer special couriers that will deliver from door to door at a custom price. We offer multiple shipping rates from free shipping to express delivery price depending on weight and location.

  • What countries do you ship to?

    We currently ship to the United Kingdom, Ireland, EU, Asia, United States and more. To enquire about shipping to a different destination, please contact us.

  • What to do first when my PC arrives?

    When you first receive your PC make sure there is no damage by checking all sides and the box it came in. If there is any damage or anything moving around in the PC we need to know within 48 hours otherwise we will not be able to process a return/replacement, please contact us and keep your origi...

  • What to do if my order hasn't arrived?

    If your order hasn't arrived yet, make sure to first check if you have ordered a custom built PC, as these take around 4-11working days from the time of purchase to build unless it's from our Next Day range. If you have received tracking but the item hasn't arrived please check the courier websit...